HelpLine 1-800-298-2436

Privacy Policy

We provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested. By visiting Lung Cancer Alliance at, you are accepting the practices described in this Privacy Policy.

Information We Collect & How We Use It
Two types of information are collected:

  1. Personal, or "individually identifiable," information you provide to us
  2. Standard web server/visitor traffic information, commonly referred to as "aggregate information," regarding overall Website traffic patterns. We do not report on individual user sessions. Normally, web servers collect this type of basic information as part of their web log processes.

Individually Identifiable Information
There are instances when Lung Cancer Alliance requests individually identifiable information from its users. Examples include: volunteer recruitment, product ordering, subscriptions, information requests, contributions, etc. Individually identifiable user information we may request includes:

First and last name, street address, city, state, zip code, telephone number, email address, and subject of inquiry (i.e. volunteering or information requests).

In the case of contributions or product ordering:

We process standard credit card information (card number, card type, expiration date) via a secure, encrypted SSL session. SSL is the proven standard for secure web messaging transactions.

Through the use of a unique cookie id, we save previous donation information as a time saving convenience for donors. The "cookie" is used during a secure, encrypted SSL session when contributing online.

In the case of memorial contributions and honor contributions, a personalized letter is sent to a designated recipient. Therefore, we will request the name, address, city, state, zip code and telephone number for the designated recipient. This information is only used for the purpose of sending the gift card.

Aggregate Information
In addition to information provided by our visitors, we use the normal Internet tracking tools associated with standard Internet protocols and web based systems. This system information is typically stored in log files and the information is used for aggregate reporting. Aggregate reporting includes: total number of visitors, most visited sections, peak traffic times, etc. Log files are simply transaction records web servers maintain. Those logs are used for recording information, such as:

  • Service provider IP addresses;
  • Browser versions;
  • Referring Websites;
  • Search terms used;
  • Average number of pages requested;
  • Average duration of visit;
  • Total visitor traffic.

We use aggregate information gathered from your visit to better design our Website. This information supplies us with a broad picture of how people use our Website in order to help the management of our systems and to better serve our audience.

Donation Information
We maintain records of all contributions to Lung Cancer Alliance. Personal information is private and confidential AND WE DO NOT SHARE YOUR INFORMATION WITH OTHERS. Additionally, all information is stored in a secure location accessible only by authorized staff. Lung Cancer Alliance may contact you with further communications. If you wish to restrict the use of your contact information, you can choose to opt out from:

  • Financial contribution activities.
  • Any contact with Lung Cancer Alliance.

Please let us know by:

  • Contacting Lung Cancer Alliance at 1-800-298-2436.
  • E-mailing Lung Cancer Alliance at
  • Contacting Lung Cancer Alliance via postal mail at:

Lung Cancer Alliance
1700 K St, NW
Suite 660
Washington, DC 20006

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we strive to maintain physical, electronic, and administrative safeguards to secure the information we collect online. This includes the use of the Secure Sockets Layer (SSL) and International Automated Transaction Server (IATS).